Frequently Asked Questions

Lumitavorion provides a range of AI-enabled devices for home environments, including smart thermostats with adaptive scheduling, voice-activated lighting systems, automated security cameras with intelligent alerts and connected appliances that optimize energy use.

Most Lumitavorion devices are designed for simple DIY installation with step-by-step guidance in the Lumitavorion app. For more complex integrations or professional setup, local certified partners are available in Ottawa and across Canada.

Yes. The Lumitavorion Home app provides a unified dashboard for real-time monitoring and control of all your connected devices—lighting, climate, security systems and kitchen appliances—on smartphones or tablets.

We use industry-standard encryption for data in transit and at rest, employ secure authentication protocols and adhere to Canadian privacy regulations. Only you and authorized users can access your device data and settings.

Our devices integrate smoothly with popular smart home ecosystems via standard protocols like Wi-Fi, Bluetooth and Matter. You can pair them with voice assistants and third-party apps that support those standards.

Most modern Wi-Fi routers are sufficient for Lumitavorion devices. We recommend a dual-band router (2.4GHz and 5GHz) with WPA2 or WPA3 security. If your network needs an upgrade, our support team can recommend compatible hardware.

Firmware updates download automatically in the Lumitavorion Home app whenever new software is available. You can schedule updates at off-peak hours to avoid interruptions in daily use.

Lumitavorion offers online resources, live chat support, phone assistance at +14169441320 and email help. For in-depth technical service or on-site consultations, book an appointment with our Ottawa team.

Absolutely. Define personalized schedules in the app to automate lighting scenes, temperature changes or security modes based on time of day, occupancy or sensor data.

Our AI algorithms optimize device operations to reduce unnecessary usage—such as dimming lights in unoccupied rooms or adjusting temperature when windows are open. This helps you manage energy consumption without manual intervention.

All Lumitavorion devices come with manufacturer coverage for hardware defects as specified in the product documentation and extended service options valid throughout Canada for up to two years.

While many customers complete installation themselves, you can also schedule a professional setup for your security cameras, sensors and control panels—ensuring optimal placement and network configuration.

Yes. Lumitavorion’s modular architecture lets you add new devices seamlessly. Each unit automatically discovers your network and pairs with existing hardware and automations.

Our headquarters are in Ottawa at 350 Albert Street, ON K1P 6C9, Canada. You can call us at +14169441320 or visit lumitavorion.com for more information. Business ID: 001057208.